By Leigh Wilson | Focus Forward Business Design
Before I dive into the future of AI and small business, I want to get real for a second.
Life’s been heavy lately — I’ve been traveling for a family loss, handling the estate, working with attorneys, accountants, the whole deal. And in the middle of all of it, one thing hit me hard:
Being human still matters.
Maybe now more than ever.
We’ve entered an era where automation is everywhere — and let’s be honest, it’s not going away. But the businesses that are going to thrive? They’re not the most high-tech.
They’re the most human.
Let’s cut through the noise.
AI isn’t coming to take your job.
But people who know how to use it better? They are.
The biggest risk isn’t being replaced by a robot — it’s being irrelevant because you’re still running your business like it’s 2016.
If your client ...
Are you ready to embrace the power of AI and automation without losing what makes your business truly special? One of the hottest topics in the entrepreneurial world today is how to balance tech efficiency with authentic, human connections. Whether you’re a startup, small business, or in-home business owner, this guide is for you.
Automation is a game-changer for businesses, offering tools like AI chatbots, email automation, and predictive analytics that can:
Save time by automating repetitive tasks.
Scale operations without massive overhead costs.
Gather data to make smarter business decisions.
But here’s the catch: the more you automate, the greater the risk of losing the personal connection your customers crave.
Ever tried to resolve an issue with a company and got stuck in a loop of automated messages? Frustrating, right? Cu...
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